You have the right to withdraw this contract within one hundred days without giving any reason. The cancellation period is one hundred days from the date on which you have taken, or a representative of your third party, who is not the carrier, obtained the goods.
To exercise your right of cancellation, you must contact us (Belladonna LebensArt, Winterhuder Marktplatz 7b, 22299 Hamburg firstname.lastname@example.org, Phone: 040-46960929) by means of a clear statement (eg a letter of sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form, but it is not mandatory.
In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us expensive type of standard delivery have), and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods promptly and in any event not later than one hundred days from the date on which you notify us of the cancellation of this contract to us or to Belladonna LebensArt, Winterhuder Marktplatz 7b, 22299 Hamburg or pass. The deadline is met if you send back the goods before the deadline of one hundred days. We will bear the cost of returning the goods. You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with you.
End of cancellation policy
(2) The right of withdrawal, unless the parties have agreed otherwise, not with the following contracts:
1. Contracts for the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer,
6. Contracts for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery,
7. Contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts,
Please avoid damage and contamination of the product. Send the goods if possible in their original packaging with all accessories and with all packaging components to us. Use a protective outer packaging. If you do not have the original packaging, please provide a suitable package for adequate protection against damage during transportation to avoid a sufficient compensation claims because of damage due to faulty packaging.
2. If possible do not send the goods unfree to us. We provide free DHL return slip via email or by mail, provided that the return costs are not borne by you.
3. Please note that the above paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
|country||delivery from shipment|
|0-5 kg||5-10 kg||10-20 kg||20-31 kg|
A, B, BG, CZ, CY (besides northern part), DK (besides Faroese, Greenland), E (besides Canaries, Ceuta and Melilla), EST, F (besides oversea and Departments), FIN (besides Alandisland), GB (besides channel island), GR (besides mount Athos), H, HR, IRL, I (besides Livigno and Campione dItalia), LV, LT, L, M, NL (besides non-EU), PL, P, RO, S, SK, SLO
All Prices incl. Tax pl.Shipping Costs.
When it comes to dried raw plant products we are able to shortly deliver everything you can imagine, and a lot more that you cannot imagine – regardless whether it is spring, summer, autumn or winter. Be they medicinal herbs or spices, for use as handicrafts or dyes, whether as herb or fruit teas, or a variety of resins or rubber, even as Propolis products or aromas, all from conventional or organic plantations. Our unique range of raw products of more than 1,000 different herbs and spices from conventional and certified organic plantations are available to our customers all year round. Would you like to try a little henna from India? Or a madder root from Pakistan? How about witch hazel leaves from New England? Devil's claw from Namibia? Or would you prefer green tea from China? Or last but not least, perhaps some "hart's tongue fern" from Brazil? This overview includes the following product types: - Raw plant materials: herbs, medicinal herbs, spices, tea from conventional farming - Raw plant materials: herbs, medicinal herbs, spices, tea, certified organically grown - Pharmacy-only raw plant materials for export only - Gums and resins - TCM drugs - Fruits (also pulverised) - Natural dyes We can offer various customer-oriented services in connection with our raw plant products. As part of our world-wide family of care you will enjoy the benefits of ongoing innovation. We are committed to continually develop new solutions, new products and new markets that deliver benefits for YOU. In addition we work with our global suppliers wherever possible to deliver a fair business model that benefits all. Would you like to get a quotation ? You're very welcome. We are pleased to send you a quotation based on your choice of products. Please be so kind as to specify which items you might be interested in together with the quantity you require. We are looking forward to hearing from you.